Return and Exchange

Sales and Shipping

Payment

You can pay your order using the methods bellow:

  • Cash on Delivery

You can pay your order during the receipt to the employee of the ACS courier or Akis express courier on arrival . Available only for orders Greece and  Cyprus .

  • Credit/Debit Card

You can pay your order by credit / debit card issued by any bank. The process is completely safe. 

  • PayPal

You can pay your order through PayPal. PayPal is an online money transfer service. It is being used worldwide for secure transactions over the Internet.The PayPal payment is completed under the strict terms of trade imposed by PayPal company.

  • Bank Transfer

You can pay your order through bank transfer. The transfer should be completed within 3 working days, otherwise the order is automatically canceled.If you choose this payment method , you will be given the IBAN of  during the checkout of the order.To begin the process of sending your order you have to send us the proof of bank transfer by email at jewelsjuisa@gmail.com .IT’S IMPORTANT FOR US TO HAVE THE NAME AND THE NUMBER OF THE ORDER WRITTEN ON THE PROOF OF BANK TRANSFER. 

Shipping

  • During the sales period shipping costs are (3 Euro for Cyprus , 10 Euro for Greece , 25 for EU Countries and 35 for international Delivery )

  • Please check availability if you require to change size/Colour

  • We do not deliver/dispatch orders during the weekend .

  • When  your order is complete and dispatched , we will send you the tracking number of the order .

Coupons

  • Coupons are not applicable on sale products

  • Coupons are not applicable on bundles

Inventory

Although we try our best to maintain 100% accuracy with inventory, there are rare occasions where we experience an inventory error.”

Returns

Items may be returned in original purchace condition and packaging within 15 days of delivery.

  • Returns are accepted during the period of 15 working days from the date of delivery.

 

  • In order for us to accept the return , the product should be in excellent condition , along with the package and the tag. Moreover, the package you wish to return should contain the proof of payment or invoice that you received with the product.

 

  • The responsibility for the return is exclusively up to you , so you should keep in mind the safe transportation. You should call the cooperating courier company and return the parcel. 

  • Refunds are not accepted

  • Cancellation or modification of the order at no additional cost if order has not been delivered to the transporter.

  •  Earrings are NOT returnable due to hygiene reasons

If you wish to change the product you received , please complete the form below .

 
 
 
 
 
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